What to Look for in a Retirement Residence

A heartfelt guide to finding the right fit — from someone who’s been there
Helping older adults and their families navigate big life transitions is something I’ve done for over two decades. I’ve had the privilege of supporting seniors as a personal support worker, an activity coordinator, a general manager in residences, and now as a real estate specialist.

And if there’s one thing I’ve learned, it’s this: no two retirement residences are alike — and finding the right one makes all the difference.

Whether you’re starting to explore options for yourself or helping a parent plan their next move, here’s what I encourage you to look for when visiting or researching retirement communities:

1. A Warm, Welcoming Atmosphere
First impressions matter. Does it feel friendly and lived-in, or overly polished and clinical? Are staff smiling, engaging with residents, or rushing past them?
You want a place where people know each other’s names, where laughter floats down the halls, and where your loved one (or you!) will feel seen, not just accommodated.

2. Personalized Care and Services
Not every resident needs the same level of support. A good residence will take the time to assess individual needs and adjust care plans as they evolve, gently and respectfully.

Ask:

    • What services are included in the base fee?
    • What happens if more care is needed later on?
    • How do they communicate with families when needs change?

3. Engaging Activities that Reflect Real Interests
Gone are the days when bingo and puzzles were the only options. Look for programming that’s as diverse and vibrant as the people living there. Art, music, outings, fitness, guest speakers — these aren’t just “extras.” They’re essential to well-being.

Ask to see the current activity calendar. Does it offer variety? Would your loved one find something they’d enjoy?

4. Good Food — and Choice
Meals matter more than people realize. They’re not just about nutrition; they’re a highlight of the day and a social anchor.

Ask:

    • Can residents choose their meals?
    • Are dietary needs and preferences respected?
    • Can guests join for meals?

Better yet, stay for lunch when you visit. You’ll learn a lot just by sitting in the dining room.

5. Location and Connection
Being close to familiar places — family, friends, parks, or a favourite café — can ease the transition. Look at how accessible the residence is for visitors and whether transportation is available for outings and appointments.

6. Transparency Around Costs
Make sure you get a clear picture of what’s included and what’s extra. Retirement living isn’t one-size-fits-all when it comes to pricing. Ask for a fee breakdown and review it carefully. Don’t be afraid to ask follow-up questions — and take your time before signing anything.

7. Room to Feel at Home
Whether it’s a studio or a two-bedroom suite, a retirement residence should feel like home, not like a hotel. Are residents encouraged to decorate their space? Can they bring furniture or their favourite chair? Comfort and familiarity go a long way in supporting a smooth transition.

A Final Thought — and an Open Invitation
Moving into a retirement residence can feel like a big leap, but it can also be the start of a joyful, connected, and easier chapter of life.

If you or someone you love is beginning to explore this path, I’d be honoured to help. From touring residences to reviewing contracts, downsizing, or simply listening — I’ve walked this road with many families, and I’m always here when you need me.

Let’s talk about what’s next — with compassion, clarity, and care.